Evaluating the Impact of ERP Systems in Banking Institutions
Abstract
This research paper investigates the profound impact of Enterprise Resource Planning (ERP) systems on the optimization of financial operations within banking institutions. With an increasing reliance on technological solutions to streamline financial processes, this study aims to evaluate and analyze the efficacy of ERP systems in enhancing operational efficiency, cost-effectiveness, and decision-making capabilities within the complex environment of banking institutions. Through a comprehensive review of existing literature, case studies, and empirical data analysis, this paper assesses the multifaceted influence of ERP implementation on various facets of banking operations. Key areas of focus include process automation, data accuracy, risk management, and overall performance enhancement. The findings of this research provide valuable insights into the strategic utilization of ERP systems to achieve operational excellence in the dynamic landscape of banking.
References
Davenport, T. H. (1998). Putting the enterprise into the enterprise system. Harvard Business Review, 76(4), 121-131.
Holland, C. P., & Light, B. (1999). A critical success factors model for ERP implementation. IEEE Software, 16(3), 30-36.
Al-Mashari, M., Al-Mudimigh, A., & Zairi, M. (2003). Enterprise resource planning: A taxonomy of critical factors. European Journal of Operational Research, 146(2), 352-364.
Ifinedo, P. (2006). Understanding the antecedents for ERP implementation success. International Journal of Information Management, 26(1), 6-16.
Esteves, J., & Pastor, J. (2001). Enterprise resource planning systems research: An annotated bibliography. Communications of the Association for Information Systems, 7(1), 1-52.
Grant, D., & Huang, Z. (2006). The ERP project (S) failure in China: Cases from the oil industry. Information Systems Frontiers, 8(5), 349-361.
Muscatello, J. R., & Chen, I. J. (2008). Factors affecting the successful implementation of ERP systems. Journal of Systems and Software, 81(8), 1324-1333.
Shanks, G., Parr, A., & Hu, B. (2007). Alignment between business and IS strategies: A study of prospectors, analyzers, and defenders. Information Systems Research, 18(4), 455-472.
Hong, K. K., & Kim, Y. G. (2002). The critical success factors for ERP implementation: An organizational fit perspective. Information & Management, 40(1), 25-40.
Somers, T. M., & Nelson, K. (2001). The impact of critical success factors across the stages of enterprise resource planning implementations. Proceedings of the 34th Hawaii International Conference on System Sciences, 7, 7009-7018.
Kalling, T. (2003). ERP systems and the strategic management processes they support. European Journal of Information Systems, 12(1), 49-59.
Gunasekaran, A., & Ngai, E. W. (2004). Information systems in supply chain integration and management. European Journal of Operational Research, 159(2), 269-295.
Nah, F. F. H., & Delgado, S. (2006). Critical success factors for enterprise resource planning implementation and upgrade. Journal of Computer Information Systems, 46(5), 99-113.
Umble, E. J., Haft, R. R., & Umble, M. M. (2003). Enterprise resource planning: Implementation procedures and critical success factors. European Journal of Operational Research, 146(2), 241-257.
Botta-Genoulaz, V., Millet, P. A., & Grabot, B. (2005). A survey on the recent research literature on ERP systems. Computers in Industry, 56(6), 510-522.
Le, T. T. (2009). A framework for measuring ERP success in Vietnamese enterprises. Journal of Global Information Technology Management, 12(4), 42-62.
Themistocleous, M., Irani, Z., & O'Keefe, R. M. (2001). ERP problems and application integration issues: An empirical survey. Enterprise Information Systems, 35(1), 105-122.
Finney, S., & Corbett, M. (2007). ERP implementation: A compilation and analysis of critical success factors. Business Process Management Journal, 13(3), 329-347.
Somers, T. M., & Nelson, K. (2001). The impact of critical success factors across the stages of enterprise resource planning implementations. Proceedings of the 34th Hawaii International Conference on System Sciences, 7, 7009-7018.
Willcocks, L., & Sykes, R. (2000). The role of the CIO and IT function in ERP. Communications of the ACM, 43(4), 32-38.
